Privacy Policy

TheSimpleEnergy is concerned about the privacy of its users (hereinafter referred to as “You” “Your” “Yourself”) accessing its website located at www.thesimpleenergy.com and has provided this Privacy Policy (“Policy”) to familiarize You with the manner in which TheSimpleEnergy collects, uses and discloses Your information collected through the Website.

By using the website, you agree to the terms and conditions of this policy. If you do not agree with the terms and conditions of this policy, please do not proceed further to use this website.

1. Information and Usage

This Privacy Policy explains how TheSimpleEnergy collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may need to provide TheSimpleEnergy Your Personal Information during the course of using some services of the TheSimpleEnergy , for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with TheSimpleEnergy ‘s customer service by phone, email or otherwise, provide reviews for the content available on the Website.

TheSimpleEnergy collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by TheSimpleEnergy , keep You informed about latest content available on the Website, special offers, and other products and services of TheSimpleEnergy , to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with TheSimpleEnergy or to prevent fraud and unlawful use.

To make our website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally but provide us the information regarding your visit to the Website and the type of user who is accessing our website and certain browsing activities by You. This data may include IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our website. The duration of Your stay on our website is also stored in the session along with the date and time of your access.

When You use the Website, TheSimpleEnergy ‘s servers (which may be hosted by a third-party service provider) may collect information indirectly and automatically about Your activities on the Website, for instance by way of cookies. and you give you irrevocable consent for the same and for the said process of information collection, TheSimpleEnergy will not be held liable or responsible in any manner whatsoever.

TheSimpleEnergy also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

TheSimpleEnergy DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you.

You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. TheSimpleEnergy will not be liable for the said disclosure and dissemination of such Personal Information to any third parties in any manner whatsoever.

TheSimpleEnergy may disclose aggregated information about the use of the Website, but it will never contain Personal Information. TheSimpleEnergy does not disclose Personal Information to third parties in the normal course of operations. unless provided herein. However, in situations when TheSimpleEnergy is legally obligated to disclose information to the government or other third parties or under a Court order, TheSimpleEnergy will do so.

TheSimpleEnergy implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks. TheSimpleEnergy will not be liable for any illegal act of any third party which breaches the security settings of the website.

2. Shared Personal Information

You are required to submit Your information at the time of making an online purchase on the Website. TheSimpleEnergy uses an online payment gateway that is operated by a third party and the information that You share with TheSimpleEnergy is transferred and shared with such third-party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website. TheSimpleEnergy will not be liable in whatsoever manner for the information shared by You on the third-party payment gateway operator.

Extremely sensitive information like Your credit-card details is transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe, and You should exercise discretion on using the same. TheSimpleEnergy will not be liable for any illegal act of any third party which breaches the security settings of the website.

3. Data User consent

I give TheSimpleEnergy and/or their employees (collectively “TheSimpleEnergy”), agents, and its Retail network my consent and permission to send me communication about their products and services, offers and promotions, events, research, news, or any other communication related to TheSimpleEnergy through phone, SMS, written communication, email or any other legal means, from time to time. In light of the Telecom Regulatory Authority of India (TRAI) guidelines, I hereby authorise TheSimpleEnergy and its agents and its Retail network to communicate with me through the phone and / or SMS and I agree that I am explicitly soliciting communication from TheSimpleEnergy and its agents and its Retail network even if my number / numbers is / are registered in the National Do Not Call Registry By clicking on “Submit” I agree that TheSimpleEnergy can use, collect, receive, possess, store, handle, process, disclose, transfer and use my data within and outside of my country as stated in its Privacy Policy available at: privacy policy page link. I understand that should I change my mind and choose to not receive offers based on my previous orders and my interests, I can inform TheSimpleEnergy by sending an email to __________________________________ at any time to stop using my contact information to contact me or to send me any offers.

4. Security

TheSimpleEnergy strives to ensure the security, integrity, and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction. For this purpose, TheSimpleEnergy adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where TheSimpleEnergy stores Your personal data.

TheSimpleEnergy is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites, and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, TheSimpleEnergy shall not be held responsible for any loss, damage, or misuse of Your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of TheSimpleEnergy and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, pandemic, epidemic, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

5. Disclosure

TheSimpleEnergy will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

TheSimpleEnergy may disclose any information TheSimpleEnergy may have about You (including Your identity) if TheSimpleEnergy determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) TheSimpleEnergy ‘s rights or property, or the rights or property of users of the Website, including TheSimpleEnergy ‘s customers. TheSimpleEnergy always reserves the right to disclose any information that TheSimpleEnergy deems necessary to comply with any applicable law, regulation, legal process, or governmental request. TheSimpleEnergy also may disclose Your information when TheSimpleEnergy determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that TheSimpleEnergy may preserve any communication by You with TheSimpleEnergy through the Website or any Service, and may also disclose such data if required to do so by law or if TheSimpleEnergy determines that such preservation or disclosure is reasonably necessary to:

(1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property, or personal safety of TheSimpleEnergy, its employees, users of, or visitors to, the Website, and the public.

6. User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, you will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. When You update information, TheSimpleEnergy will keep a copy of the prior version for its records.

TheSimpleEnergy may, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on TheSimpleEnergy or of any third party not associated with TheSimpleEnergy. You have the option to opt-out of this direct or third-party mailer TheSimpleEnergy respects Your privacy and if You do not want to receive e-mail or other communications from TheSimpleEnergy, for any query or assistance, feel free to Contact Us.

If You do not want TheSimpleEnergy to use Personal Information Pvt Ltd., for any query or assistance, feel free to Contact Us. It is pertinent to mention that the Disclosure Clause as mentioned herein above will be adhered to in any case.

7. General Provisions

By accessing the Website, you have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that TheSimpleEnergy has about You and Your account.

By using this Website and the products, content and services provided on the Website, you agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of TheSimpleEnergy such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate TheSimpleEnergy in providing certain functions. TheSimpleEnergy will not be liable in whatsoever manner for the information shared by You on the third-party payment gateway operator.

TheSimpleEnergy may make changes to this Policy, from time to time at TheSimpleEnergy ‘s sole discretion or on account of changes in law, however TheSimpleEnergy Ltd. the revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

If You choose to visit the Website, your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

8. Contact

For any query or assistance, feel free to Contact Us with subject line-PRIVACY POLICY.